92r0 takes a proactive approach to player protection — here are the six pillars that underpin our responsible gaming framework.
Every 92r0 account requires CNIC-based identity and age verification before deposits or gameplay are permitted. Players found to be under 21 have their accounts closed immediately. We do not accept underage players — full stop.
Set daily, weekly, or monthly PKR deposit and loss limits directly from your 92r0 account settings. Once a limit is set, it takes effect immediately. Raising a limit requires a 72-hour cooling-off period to prevent impulsive decisions.
Set a maximum session duration so the 92r0 platform will automatically log you out when your time limit is reached. You can also enable reality-check pop-ups that appear at set intervals to remind you how long you have been playing.
If you feel you need a break from gaming, 92r0 provides self-exclusion options ranging from 30 days to permanent account closure. During any active exclusion period, you cannot log in, deposit, or place bets. Marketing is suspended automatically.
The 92r0 support team is available around the clock via live chat inside your account. Our agents are trained to assist players who have concerns about their gaming behaviour. Average response time is 3–5 minutes.
Your 92r0 account dashboard shows a full history of deposits, withdrawals, bets, and session durations. Review your activity at any time to stay informed. 92r0 may also reach out proactively if unusual patterns are detected.
Activating a self-exclusion is straightforward and takes under two minutes. Once initiated, the exclusion cannot be reversed during the active period — this is intentional, to provide genuine protection.
Visit the 92r0 platform and log in with your registered mobile number and password. If you cannot log in, contact support via live chat.
Click on your account icon in the top right corner, then select "Settings" from the dropdown menu. Choose "Responsible Gaming" from the settings menu.
Choose a duration: 30 days, 3 months, 6 months, 12 months, or permanent exclusion. Read the confirmation notice carefully — each option is clearly described.
Confirm your selection via the SMS verification code sent to your registered mobile number. You will receive a confirmation message once the exclusion is active. Your account is immediately locked.
If you prefer to activate self-exclusion via our support team rather than the account settings, reach out through the 92r0 live chat. Our team will action the request within minutes.
92r0 gives you granular control over how much you spend. Limits can be set in PKR and apply to deposits, losses, and session duration. All limit reductions take effect immediately; increases require a 72-hour cooling-off period.
| Limit Type | Periods Available | Effective Immediately |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Yes (reduction) |
| Loss Limit | Daily / Weekly / Monthly | Yes (reduction) |
| Session Time Limit | Per session (1h / 2h / 4h) | Yes |
| Reality Check | Every 30 / 60 / 90 min | Yes |
| Cooling-Off Period | 24h / 48h / 7 days | Yes |
| Self-Exclusion | 30d / 3m / 6m / 12m / Permanent | Yes |
Problem gambling can affect anyone, regardless of income level, background, or how long they have been playing. Recognising the early signs is the most important step. 92r0 encourages all players to be honest with themselves about the following:
Take a moment to honestly answer the questions below. There are no scores — this is a personal reflection tool. If several of these apply to you, consider reaching out to 92r0 support or activating a break.
If you or someone you know needs further assistance beyond what 92r0 provides, the following information may be useful.
Sometimes the most effective first step is simply telling a family member or close friend in Karachi, Lahore, Islamabad, or wherever you are based. Acknowledging the issue to someone in your life can reduce the sense of isolation that often accompanies problem gambling.
Reach the 92r0 responsible gaming team 24/7 via the live chat inside your account. Our support agents are trained in responsible gaming procedures and can help you activate limits, set up a self-exclusion, or simply talk through your options. Average response time is 3–5 minutes.
Licensed mental health professionals across Pakistan's major cities — including Karachi, Lahore, Faisalabad, and Rawalpindi — offer counselling services for behavioural issues including problem gambling. Speaking with a mental health professional is a confidential, evidence-based option for anyone struggling with gambling control.
92r0's responsible gaming framework is informed by internationally recognised standards for player protection, including principles established by bodies such as the World Lottery Association (WLA) Responsible Gaming Framework and GamCare. While 92r0 operates under its own licensing context, these frameworks guide our player protection policies.